Responsible Gambling

Last updated: June 2026

TopRatedUK operates a licensed casino floor within our hotel resort in the United Kingdom. We take the wellbeing of our guests seriously and are committed to promoting responsible gambling at every table, and throughout this website.

Age Restriction — Strictly 18+

Access to TopRatedUK's hotel, casino floor and this website is restricted to individuals who are at least 18 years of age. Valid government-issued photo identification is required at check-in and again at the entrance to the casino floor. We reserve the right to refuse entry or service to anyone unable to provide satisfactory proof of age.

Our Commitment

Gambling should always remain an enjoyable, occasional form of entertainment. We ask every guest to consider the following before spending an evening at the casino floor:

• Set a spending limit before you begin, and stop once you reach it.
• Set a time limit for your visit to the casino floor.
• Never gamble to recover previous losses.
• Never gamble while under the influence of alcohol beyond a sensible level.
• Treat gambling as entertainment, not as a way to earn income.

Signs to Watch For

If gambling starts to affect your relationships, finances, work or mood, it may be time to take a step back. Common warning signs include spending more time or money than intended, hiding gambling activity from family or friends, or feeling anxious when not gambling.

Self-Exclusion

Guests who feel they would benefit from a break can request voluntary self-exclusion from our casino floor at any time by speaking confidentially with our floor manager or by contacting us directly. Self-exclusion requests are handled discreetly and will be honoured for the period requested.

Support Organisations

If you or someone you know may need support, the following independent UK organisations offer free, confidential advice:

Organisation	Contact
GamCare	0808 8020 133 — www.gamcare.org.uk
National Gambling Helpline	Free, confidential, 24/7 support line
BeGambleAware	www.begambleaware.org
Gamblers Anonymous UK	www.gamblersanonymous.org.uk

Staff Training

All casino floor staff at TopRatedUK receive training in identifying signs of problem gambling and are equipped to have a confidential conversation with any guest who may need support or information about self-exclusion.

Questions

For any questions about this policy or to request self-exclusion, please contact us at supp@toprateduk.top or visit our Contact page.